Revolutionize Your Business Workflow with Bitrix24's Latest Powerful Features

Bitrix24 has significantly enhanced its platform to empower businesses worldwide. On May 18, the service unveiled over 50 innovative tools, products, and improvements that enable users to manage everything—from document creation and editing to order processing and delivery—within a single platform. Best of all, these powerful new features are accessible to every user!

1. Launch an Online Store in Just Two Minutes

With the latest Bitrix24, setting up a fully operational online store is now incredibly fast and easy—no need for designers or developers. Just a few clicks and you’ll have a stunning page resembling a social media feed, ready for sales.

Products are automatically imported from your unified CRM catalog. You can quickly transfer items from your Instagram or add them manually by uploading photos, descriptions, and prices. Share the store link in your profile header so customers can enjoy a familiar, user-friendly interface and place orders instantly. Orders are seamlessly integrated into your CRM, where managers can generate payment notifications and send payment links via WhatsApp or SMS with just a couple of clicks. Delivery options can also be added directly.

Customers can pay using any popular payment method, including Apple Pay and Google Pay. All financial data is securely recorded in the CRM. You can also set up automatic notifications to keep clients informed about payment status, order processing stages, and shipping updates.

2. Seamless CRM Payments via WhatsApp

Online selling has become more straightforward thanks to the official integration between Bitrix24 CRM and WhatsApp. When a customer contacts you via message or call, a deal is automatically created in the CRM. Simply click “Accept Payment” in the deal card, select products, and add delivery if needed. The CRM then sends a payment link directly to the customer’s WhatsApp or SMS if they don’t use the app.

Customers can complete payments effortlessly from their smartphones using Apple Pay, Google Pay, or other popular payment systems. Payment receipts are instantly generated, and managers can track transactions in real time within the CRM.

Setting up CRM Payments takes just one day. Until the end of summer, SMS and WhatsApp messages are free for CRM+, Team, and Company subscription plans.

3. Integrated Delivery Management

Managing deliveries no longer requires owning a fleet or hiring couriers. Now you can arrange deliveries directly from Bitrix24 CRM during payment page creation. The orders are fulfilled by the trusted courier service Yandex.Go.

New users benefit from a 30% discount on the first 250 deliveries within three months when activating CRM Delivery before June 18—a special offer from Yandex.Go.

4. Collaborative Document Editor

Bitrix24.Documents is an online editor designed for real-time collaboration on texts, spreadsheets, and presentations. The standout feature is the ability to create and edit documents simultaneously with colleagues. You can discuss edits via video chat, provide instant feedback, and all changes are saved automatically without leaving the workspace.

Access Documents from any Bitrix24 section—whether within tasks, video calls, or chat conversations. You can also share documents with partners and contractors who don’t have Bitrix24 accounts.

5. Smart Processes for Effortless Business Automation

Automating workflows across departments and developing customized business processes used to be time-consuming and required programming skills. Bitrix24’s new smart processes change the game by enabling setup within days and making automation accessible to every team member.

Smart processes streamline HR recruitment, document registries, access rights management, and many other tasks—freeing your team to focus on more creative and strategic work.

6. Enhanced Projects 2.0 for Superior Team Collaboration

The upgraded Projects module makes teamwork smoother and gives project managers and leaders better oversight—even with numerous tasks. Key improvements include:

1. Tracking project progress, speed, and team challenges in real time.
2. Advanced search and sorting by recent changes, roles, efficiency, and project names.
3. One-click group calls directly from project or task cards.
4. Pinning priority projects for instant access at the top of your list.
5. Customizable project views tailored to team preferences—choose from List, Timeline, Gantt Chart, Kanban, or Calendar formats.

Whether your accounting team prefers lists, IT works best with Kanban, or executives rely on Gantt charts, Bitrix24 adapts effortlessly. You can personalize project backgrounds and marker colors, and drag tasks between columns when deadlines shift.

Additional Exciting Features

• Video Calls: Host meetings with up to 48 participants. The platform now supports low-bandwidth connections by adjusting video quality and allows smartphone call reception.
• Calendar: Instantly check team member availability when scheduling tasks or meetings. Sync calendars to your smartphone via QR code for on-the-go task tracking.
• Email Integration: Convert email messages into CRM tasks seamlessly.
• New Commercial Proposals: Manage proposals as interactive cards on a board with field dependencies and automation scenarios. Send them directly via email, messengers, or SMS.
• Superblock: Customize standard website builder blocks to suit your needs.
• Unified 1C Integration: Access all 1C integrations in the new Backoffice 2.0 section, enabling two-way synchronization of product catalogs, reports, deals, and orders right inside Bitrix24.
• Market Plus: Subscribe to over 1,200 B2B apps and integrations for a fixed monthly fee. Enjoy a 30-day free trial period.

*Note: Meta Platforms Inc. and its social networks Facebook and Instagram are restricted in certain regions.

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