Unmasking Rental Scams: How to Protect Yourself from Fraudulent Housing Listings
Discover how to identify and avoid common rental scams through insider insights and expert tips. Stay informed and secure when searching for your next home.
Even the most cautious individuals can fall victim to rental scams.
A revealing thread recently emerged on Twitter, where a woman shared her firsthand experience working for a real estate agency involved in deceptive practices. She detailed the tactics scammers use to trick prospective renters.
These fraudulent listings are widespread and can appear anywhere.
These so-called agents flood numerous platforms with rental ads in massive quantities—covering all cities, price ranges, and property types like apartments, rooms, and cottages. The listings look authentic, often featuring genuine photos, with prices sometimes slightly below market value.
— Vasilina (@Instlar2) June 16, 2020
The reach is enormous, from major cities to the smallest villages. Listings are mass-produced by the hundreds or thousands. Encountering one is mostly a matter of luck, but chances are high you will come across them and get interested.
— Vasilina (@Instlar2) June 16, 2020
When you find an appealing affordable option and call the number, the so-called “agents” step in.
A polite and friendly manager answers, confirming the property is available and offers to send you the commission fee and a contract link while arranging a viewing with the supposed owner.
— Vasilina (@Instlar2) June 16, 2020
The contract appears legitimate and official. Most people skim through it, waiting for the owner’s confirmation.
— Vasilina (@Instlar2) June 16, 2020
However, the property doesn’t actually exist—nor does the owner. After a short wait, they call back to confirm everything is set and invite you to view the place. This is where the scam intensifies.
They offer two service options: an agent can personally accompany you to the viewing and help with paperwork for a higher fee (e.g., $130), or you can handle it remotely yourself for a lower fee (e.g., $65).
— Vasilina (@Instlar2) June 16, 2020
Most people choose the cheaper option, thinking they can manage the viewing and meter checks themselves without overpaying.
— Vasilina (@Instlar2) June 16, 2020
Though it might seem easy to spot this trick, scammers are highly skilled at convincing victims otherwise.
The manager persuasively insists that the commission must be paid before the viewing. Until the contract is signed and payment made, you’re considered a third party, and they cannot share the owner’s personal details. Contract first, then meeting.
— Vasilina (@Instlar2) June 16, 2020
They claim all agencies operate this way. They assure you’ve read the contract and need not worry. They promise support until you move in and offer alternative options if you dislike the property, with a full refund guaranteed if nothing suits.
— Vasilina (@Instlar2) June 16, 2020
They emphasize their legitimacy, market presence, and reputation, insisting they won’t risk it all over a few dollars. The pressure to pay mounts: "Will you pay or not?"
— Vasilina (@Instlar2) June 16, 2020
This approach convinces many. The offer seems official and attractive, and the keys to a beautiful, affordable home feel within reach.
Assuming you pay, you’re told everything is fine and you head to the property address.
— Vasilina (@Instlar2) June 16, 2020
That’s when the dream ends abruptly.
Just as you arrive, you’re informed the owner changed their mind and the listing is no longer available. But don’t worry—they’ll find you another option since you have a contract.
— Vasilina (@Instlar2) June 16, 2020
You receive a few more addresses, hopefully in your city, but your money is gone for good. The contract only obligates them to provide listings, nothing more. You’re lucky if you have somewhere to stay and if those funds weren’t your last.
— Vasilina (@Instlar2) June 16, 2020
The thread also shares the author’s brief three-day experience working inside such a company, revealing more behind-the-scenes details. Readers have joined the discussion, sharing their own encounters and offering valuable advice.
Apparently, I’m experienced. When I said, "I won’t pay before the viewing," they replied, "Then live in a doghouse," and hung up.
— kotan (@kondkons) June 16, 2020
Sadly, these scammers are hard to punish. Most contracts label services as "consultations," not "searching, arranging viewings, and attending negotiations." Consultations often mean just sending a few phone numbers and nothing more.
ALWAYS READ WHAT YOU SIGN.
— Lady Kus (@linavecher) June 16, 2020
I experienced this myself—paid upfront, then the agent disappeared. I was 19 and renting for the first time, losing $45, which was significant for a student. Thanks for raising awareness; I hope this helps others.
— Yulenka (@themvsyou) June 16, 2020
In summary:
- Never pay agents before signing a contract with the property owner, regardless of whether it’s a commission or a fee for contact information.
- Carefully read all contracts and documents.
- Research the company name or address online—scam agencies often have negative reviews.
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