Gosuslugi Login Changes: Now Requires Max Messenger

The Gosuslugi login now requires linking to Max Messenger, triggering debates on access and privacy. A few users still see the old 'Skip' option during a gradual rollout.

Online discussions are heating up over the latest updates to Russia's Gosuslugi portal, which now nudges users to connect their accounts with the Max Messenger app. Some users still encounter the old login option labeled “Skip,” but many accounts appear to be moving toward the Max-based flow.

What changed

The platform is moving toward requiring a binding to a Max account for access. The rollout appears gradual or experimental, so not every user has the new screen yet.

Why this is controversial

Many critics say forcing use of a third-party app limits user choice and raises privacy concerns.
Additional steps in the authentication process can slow down entry to services.
There are worries about potential data sharing or leakage due to the integration with Max.

How to sign in without Max

Open the Gosuslugi app and log in using biometric authentication (fingerprint or facial recognition). You can also use the web version on a computer.
In the app, go to Settings → Security → Login with confirmation and choose One-time code.
Install an authenticator app: iPhone users can use your device's built-in password feature, while Android users can install Google Authenticator or a similar app.
Within the authenticator, create a new credential for Gosuslugi, then select the option to set it up and follow the prompts.
Enter the setup code shown in Gosuslugi into the authenticator. The app will generate a six‑digit code; type this code back into Gosuslugi to complete the pairing.

Some users report that this method also works with SMS verification.

Another workaround: when using the mobile browser, switching to the desktop version from the browser menu sometimes reveals the old Skip button, though this approach does not work for everyone.

Expert comment

Security policy analyst: The staged rollout suggests a long-term shift toward stronger authentication, but it may create accessibility issues while users adapt.

Short summary

In short, Gosuslugi is nudging users toward Max for login. The transition is partial, with some still able to use a traditional method during the changeover. For now, knowledgeable users can rely on one-time codes or authenticator apps to bypass Max, but questions about privacy and ease of use remain.